Privacy Policy

Kim C Dang LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information about you in a variety of ways, including:

We may collect personally identifiable information, such as your name, email address, phone number, mailing address, and other contact information that you voluntarily provide to us when you:

• Register on our website
• Contact us via email or phone
• Subscribe to our newsletter or marketing communications
• Fill out forms or surveys
• Request information about our services
• Opt in to receive SMS/text messages

We may automatically collect certain information about your device and how you interact with our website, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data and other usage statistics

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Process your requests and transactions
• Communicate with you about our services, updates, and promotional offers
• Send you SMS/text messages if you have opted in to receive them
• Respond to your inquiries and provide customer support
• Improve and personalize your experience on our website
• Analyze usage trends and optimize our website functionality
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations and enforce our terms

3. SMS/Text Messaging Privacy

If you opt in to receive SMS/text messages from us:

• Your mobile phone number and SMS consent will NOT be sold, rented, or shared with third parties for their marketing purposes
• We will only share your mobile phone number with our SMS service providers who are contractually obligated to keep your information confidential and use it solely for delivering messages on our behalf
• You can opt out at any time by replying STOP to any text message
• Message and data rates may apply based on your carrier's plan
• We will only send you messages related to our services, updates, and offers that you have consented to receive

Your SMS consent information is treated with the same level of security and confidentiality as all other personal information we collect.

4. Disclosure of Your Information

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, SMS delivery, hosting services, and customer service. These service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal Requirements: When required by law or to respond to legal process, protect our rights, or ensure the safety of our users.
• With Your Consent: We may disclose your information for any other purpose with your consent.

We do NOT sell your personal information, including your mobile phone number or SMS consent data, to third parties.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you opt out of SMS messages, we will retain your opt-out preference to ensure we do not contact you again via SMS.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, update, or delete your personal information
• The right to object to or restrict certain processing activities
• The right to opt out of SMS/text messages at any time
• The right to data portability
• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided below.

10. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell your personal information, including mobile phone numbers and SMS consent data.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us